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PART A – UNIT 1: Communication Skills
Computational Thinking and Artificial Intelligence: The Foundation Every AI Student Needs
May 1, 2026Communication Skills
MCQs
MCQs Based on Employability Skills – Communication Skills
- What is communication?
(a) A one-way process
(b) Exchange of information or messages
(c) Only speaking
(d) Only writing
Answer: (b) Exchange of information or messages
- Which of the following is NOT a communication skill?
(a) Listening
(b) Reading
(c) Sleeping
(d) Writing
Answer: (c) Sleeping
- Why is effective communication important?
(a) To waste time
(b) To avoid people
(c) To communicate correctly and clearly
(d) To create confusion
Answer: (c) To communicate correctly and clearly
- Which statement is an example of clear communication?
(a) Please allow me to come late.
(b) Please allow me to reach office at 11 AM on Tuesday.
(c) I may come sometime later.
(d) I will see.
Answer: (b) Please allow me to reach office at 11 AM on Tuesday.
- A concise statement means the message is __________.
(a) lengthy
(b) emotional
(c) brief and to the point
(d) confusing
Answer: (c) brief and to the point
- An accurate statement is one that is __________.
(a) imaginary
(b) factual
(c) lengthy
(d) emotional
Answer: (b) factual
- Which skill is considered most important in communication?
(a) Drawing
(b) Listening
(c) Dancing
(d) Typing
Answer: (b) Listening
- We listen to build and maintain __________.
(a) fights
(b) arguments
(c) relationships
(d) silence
Answer: (c) relationships
- Active listening includes __________.
(a) ignoring the speaker
(b) empathy and understanding
(c) sleeping during conversation
(d) interrupting others
Answer: (b) empathy and understanding
- Maintaining eye contact shows that __________.
(a) you are distracted
(b) you are listening attentively
(c) you are angry
(d) you are bored
Answer: (b) you are listening attentively
- Which of the following can distract active listening?
(a) Mobile phone ringtone
(b) Paying attention
(c) Eye contact
(d) Gestures
Answer: (a) Mobile phone ringtone
- Which of these is NOT a stage of active listening?
(a) Receiving
(b) Understanding
(c) Evaluating
(d) Sleeping
Answer: (d) Sleeping
- The first stage of active listening is __________.
(a) Responding
(b) Evaluating
(c) Receiving
(d) Remembering
Answer: (c) Receiving
- In the acronym RESPECT, “E” stands for __________.
(a) Enjoy
(b) Eye contact
(c) Explain
(d) Evaluate
Answer: (b) Eye contact
- Which factor can become a barrier to active listening?
(a) Noise
(b) Attention
(c) Empathy
(d) Feedback
Answer: (a) Noise
- A sentence always begins with a __________ letter.
(a) small
(b) capital
(c) cursive
(d) bold
Answer: (b) capital
- Which punctuation mark is used at the end of a question?
(a) Full stop
(b) Comma
(c) Question mark
(d) Apostrophe
Answer: (c) Question mark
- Which punctuation mark expresses strong emotions?
(a) Comma
(b) Exclamation mark
(c) Colon
(d) Hyphen
Answer: (b) Exclamation mark
- Which word is a noun in the sentence “Reema wrote a letter”?
(a) wrote
(b) letter
(c) a
(d) quickly
Answer: (b) letter
- A pronoun is used in place of a __________.
(a) adjective
(b) verb
(c) noun
(d) adverb
Answer: (c) noun
- Which word is an adjective in the sentence “Reema wrote a long letter”?
(a) Reema
(b) wrote
(c) long
(d) letter
Answer: (c) long
- Which part of speech shows action?
(a) Noun
(b) Verb
(c) Pronoun
(d) Adjective
Answer: (b) Verb
- An adverb answers questions like __________.
(a) who
(b) what
(c) how
(d) whose
Answer: (c) how
- Which article is used before vowel sounds?
(a) A
(b) An
(c) The
(d) None
Answer: (b) An
- Which conjunction joins two sentences or words?
(a) under
(b) and
(c) in
(d) at
Answer: (b) and
- Which preposition is used in the sentence “The cat is on the roof”?
(a) cat
(b) roof
(c) is
(d) on
Answer: (d) on
- Which sentence is in passive voice?
(a) Mohan sold a bike.
(b) She wrote an email.
(c) The bike was sold by Mohan.
(d) I completed the work.
Answer: (c) The bike was sold by Mohan.
- Which type of sentence asks a question?
(a) Declarative
(b) Imperative
(c) Interrogative
(d) Exclamatory
Answer: (c) Interrogative
- Which type of sentence expresses strong emotion?
(a) Declarative
(b) Exclamatory
(c) Imperative
(d) Passive
Answer: (b) Exclamatory
- A group of sentences with a common idea forms a __________.
(a) phrase
(b) clause
(c) paragraph
(d) noun
Answer: (c) paragraph
Short Answer Questions with Answers
1. What is communication?
Answer: Communication is a two-way process of exchanging information, ideas, or messages between people using language, symbols, or signs.
2. Why is active listening important?
Answer: Active listening helps in understanding the speaker clearly, avoiding misunderstandings, and building better relationships.
3. What are the characteristics of an ideal message?
Answer: An ideal message should be clear, concise, and accurate.
4. What is meant by eye contact in communication?
Answer: Eye contact means looking at the speaker while listening, which shows attentiveness and interest in the conversation.
5. Name any two barriers to active listening.
Answer: Two barriers to active listening are noisy surroundings and being pre-occupied.
6. What is a sentence?
Answer: A sentence is a group of words that expresses a complete thought or meaning.
7. What is a noun?
Answer: A noun is a naming word used for a person, place, thing, or idea.
8. What is the function of a verb in a sentence?
Answer: A verb shows an action or state of being in a sentence.
9. What is the difference between active and passive voice?
Answer: In active voice, the subject performs the action, while in passive voice, the subject receives the action.
10. What is a paragraph?
Answer: A paragraph is a group of sentences related to one common idea.
Assertion and Reasoning Questions
1.
Assertion (A): Listening attentively improves communication.
Reason (R): Active listening helps in understanding the speaker correctly.
(a) Both A and R are true, and R is the correct explanation of A.
(b) Both A and R are true, but R is not the correct explanation of A.
(c) A is true, but R is false.
(d) A is false, but R is true.
Answer: (a)
2.
Assertion (A): A concise statement is always lengthy.
Reason (R): Concise communication means brief and to the point.
(a) Both A and R are true.
(b) A is true, but R is false.
(c) A is false, but R is true.
(d) Both A and R are false.
Answer: (c)
3.
Assertion (A): A question mark is used at the end of interrogative sentences.
Reason (R): Interrogative sentences ask questions.
(a) Both A and R are true, and R is the correct explanation of A.
(b) Both A and R are true, but R is not the correct explanation of A.
(c) A is true, but R is false.
(d) A is false, but R is true.
Answer: (a)
4.
Assertion (A): In passive voice, the subject performs the action.
Reason (R): In passive voice, the subject receives the action.
(a) Both A and R are true.
(b) A is true, but R is false.
(c) A is false, but R is true.
(d) Both A and R are false.
Answer: (c)
5.
Assertion (A): Conjunctions are used to join words or sentences.
Reason (R): Words like “and”, “or”, and “but” are conjunctions.
(a) Both A and R are true, and R is the correct explanation of A.
(b) Both A and R are true, but R is not the correct explanation of A.
(c) A is true, but R is false.
(d) A is false, but R is true.
Answer: (a)
